Return policy

Return conditions

Within 15 days of receiving the product, a return request maybe need some photos. The product should be in good condition, unused or damaged, and  with the original packaging and label.

Return process

Submit a return request through the website or customer service channel. After the return request is approved, provide the return address and shipping method.

Return shipping fee

1. Orders exceeding $9.9 require consumers to bear the return shipping cost
2. Orders less than $9.9 can be refunded directly to the customer through communication without need for a return.

Refund method

After receiving and inspecting the return, a refund will be processed  7-15 working days, and the refund will be processed according to the consumer's original payment method. If no return is required after negotiation, the payment for the goods will be directly returned to the customer through the original payment method.

For more questions, please email us

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